What to Do When You Have a Burst Pipe at Home

Emergency Steps to Limit Damage and Get Professional Help Fast

A burst pipe can cause major water damage in just minutes. Whether it happens suddenly or gradually, knowing what to do can help reduce the impact and protect your home. At Mobile Leak Detection, we specialise in emergency water leak detection and non-invasive plumbing solutions across Gauteng. Here’s what you need to do if a pipe bursts in your home.

Step 1: Turn Off Your Water Supply

As soon as you notice a burst pipe, shut off the main water valve. This stops more water from flowing through the broken pipe and causing further damage. In most homes, the main water shut-off valve is located near the water meter, outside the house, or in a utility area.

Step 2: Turn Off the Electricity (If Safe)

If the leak is near electrical outlets or appliances, switch off the power to that area immediately. Water and electricity are a dangerous combination. If you're unsure, contact an electrician or emergency plumber before handling electrical systems.

Step 3: Drain the Remaining Water

After shutting off the main valve, open your cold water taps to drain any remaining water from your plumbing system. This reduces pressure and helps prevent further leaking.

Step 4: Locate the Source of the Leak

Try to identify the burst pipe or leak location. Common areas include behind walls, under sinks, in ceilings, or in outdoor pipes. If the source is not visible, call a professional leak detection team like ours—we use non-invasive equipment to find hidden leaks without digging or damaging your property.

Step 5: Contact a Leak Detection Specialist

Don’t delay—call a professional immediately. At Mobile Leak Detection, we offer fast, emergency response to burst pipes and water leaks across Benoni, Pretoria, Johannesburg and greater Gauteng. We’ll locate the leak, stop the water damage, and arrange expert repairs or pipe relining if needed.

Step 6: Dry and Protect Your Property

Use towels, mops, or a wet/dry vacuum to remove as much water as possible. Place fans or dehumidifiers in the affected area to begin drying. Preventing mould and further water damage is essential.

Step 7: Document the Damage

Take photos of the affected areas and keep a record of repairs. This helps with insurance claims and ensures you’re covered for water damage caused by a burst pipe

Why Burst Pipes Happen

Common causes of burst pipes in South Africa include:

Need Help? Call Mobile Leak Detection